E-bike Rental Rules

The price of renting an e-bike consists of the Reservation Fee, Refundable Deposit and the Daily Rental Fee.

1. The reservation fee is always €15 including VAT.

The reservation fee is refundable* and serves to confirm the binding nature of the reservation.
* if you cancel your reservation less than 48 hours before the start date of the loan, the reservation fee is forfeited.

Without the reservation payment, we cannot guarantee the date of availability of a particular model of e-bike for you. 

Possibility to pay the reservation fee by bank transfer
If you are unable to pay the reservation fee for any reason by credit or debit card online or deposit it in person at our rental shop in Prague, you can use a regular Bank transfer (SEPA).

Please send a reservation fee of 15 EUR to our Bank Account at FIO Bank Prague:

IBAN: CZ 90 2010 000 000 240 006 7238

2. The Refundable deposit for one borrowed electric bicycle here is always € 400 (CZK 10.000 or equivalent).
If the e-bike value is higher than 2300 EUR, the deposit is € 800 (CZK 20.000 or equivalent).

The deposit must be deposited by pre-authorization on a valid credit card (VISA, MC/EC) or in cash (EUR, CZK) by renting the e-bike at our location. When returning rented e-bike(s), a deposit is returned after deducting the daily rental fee - see above (+ possible damages occurred to the e-bike during the rental).
Please note: pre-authorization on your credit card expires after 2-8 days of billing, and we are unable to speed up this process with the bank.

3. Daily rental varies according to the type of e-bike.

Category A: eMTB fixed and full-suspension the rate is 785 CZK / day.
Category B
: trekking, cross and off-road models is 535 CZK /day.
Category C: urban and folding and touring e-bikes is 385 CZK / day.

The specific rental price for the selected number of days can be found on the selected e-bike model

BIKEPLAN rental and liability insurance

All e-bikes rented from us and our customers are automatically insured through BikePlan.
The cost of the insurance is already included in the rental price and does not need to be arranged individually. 

The insurance coverage covers:

  • Theft or damage to the e-bike at full price with a deductible.
  • Accident and material liability of the rider (user) up to 10 miles. CZK

Read the insurance conditions HERE ->>

When renting an e-bike, you will receive a leaflet describing what to do in the event of any insured event. 

To rent e-bikes, you must provide 2 photo IDs, one of which must be a valid EU ID or a valid passport.

In case of borrowing for a legal person/institution, the following documents must be provided by the person who takes over the borrowed e-bikes and also provide proof of the relationship - power of attorney or employee card. 

The maximum duration of the loan is 14 consecutive days

The loan days are Monday - Friday during working hours, i.e. between 10 AM and 5 PM.
or, by agreement with the Rental Manager, outside these times on Saturdays and Sundays.
For this after-hours service, we charge a fee of 12 EUR (payable to the rental staff in cash on weekend collection/return)

You will receive for free your loan:

  • Original charger + protective charger bag,
  • Secure code bicycle lock. 
  • Charging cable for free charging at the Powerbox.one network of e-bike charging stations (if available).

Optional accessories:

  • Cycling helmet (size S/M or M/L): 50 CZK / day.
  • Child seat on the carrier: 100 CZK / day ( if it can be installed on a specific model )
  • Travel bag for rear carrier (various types): 50 CZK / day ( it can be installed on a specific model )
  • Repair kit - tools, tube glueing or spare tube: 200 CZK ( available for purchase in the rental shop )

In the case of returning a significantly dirty e-bike (mud, dust) we have the right to charge an additional fee of 500 CZK (€20) for cleaning.

We offer the possibility of delivery of Fleet e-bikes for your events (from 5 pcs individual rental rates).

We will transport e-bikes anywhere in the Czech Republic (max. 18 pieces per delivery), together with skilled mechanic/bike guide.  Please email pujcovna@ekolo.cz for an individual quote.